Shipping policy

This store is owned and operated by Feldt Toys, Inc., a private corporation organized under the laws of the State of Delaware, United States.

We Ship to the United States Only

We currently ship to addresses within the United States only, including all 50 states, and we do not ship internationally. We also do not ship to freight forwarders. If an order is placed with a shipping address outside the United States, we will cancel the order and refund you in full.

In-Stock Products

Processing time: In-stock items are processed and shipped within 1 to 3 business days of your order, excluding weekends and holidays.

Shipping options: Available methods and prices are shown at checkout. Delivery time depends on the method you choose and where you are.

Delivery: Once your order is handed to the carrier, delivery time is determined by the carrier and your location. Tracking information is provided when available.

Shipping Costs

Shipping is calculated at checkout before you pay. Orders over $50 ship free within the United States. Any duties or taxes are shown at checkout where applicable.

Pre-Order Products

Availability: Items sold as pre-orders ship once they are in stock.

Estimated arrival: Pre-ordered items are expected to ship within 5 to 8 weeks of your order date. This is an estimate and may change due to production or logistics.

Updates: We will keep you posted on your pre-order and send a tracking number once it ships.

General Information

Business days: Processing times are based on business days, Monday through Friday, excluding major holidays.

Order confirmation: You will get an email confirmation when you place your order, followed by a shipping confirmation with tracking details when applicable.

Incorrect addresses: Please double-check your shipping address at checkout. We are not able to reroute a package once it has shipped, and packages returned to us for a bad address will be refunded less shipping.

Lost or delayed packages: Occasional delays happen due to high order volume, weather, or carrier issues. If tracking shows no movement for 7 business days, email us and we will open a trace with the carrier.

Risk of loss: Title and risk of loss pass to you when the carrier takes possession of your order.

Contact Us

Questions about your order or shipping? Email help@monkeworld.com.

Feldt Toys, Inc.
521 Broadway
New York, NY 10012
United States
Email: help@monkeworld.com

Last updated: July 29, 2026